After months of poor coverage, dropped calls, and their refusal to honor their advertised "shrinkage", where your bill is reduced over time with on-time payments, I learned that it was very difficult to contact a real person in their "customer support" department. I switched to ...
Someone stole my info. Either my neighbors that returned my card the same day the charge was made or the actual company itself. Either way, no proof of ID was shown for sure and I had to take it up with my bank. What an awful thing to do to someone with child AND at Christmas! Snakes!! ...
I have been a loyal Boost customer for about 18 months. My payments are due on the 28th of each month and I have made each one as agreed. At 1:43 am on the 28th of December my service was interrupted due to non payment. My understanding was that payments were due on the due date. I spoke with a ...
Having dropped on crisis I've been using Boost Mobile - pay-as you-go strategy, thinking that I really could manage moments utilization for essential or emergency calls only. Not the case. I'm overrun with wrong-number, advertising and selection calls that prematurely consume my valuable moments ...
I bought two Boost mobile phones. I bought them directly from a Boost mobile store. I drove 50 miles each way to buy directly from a Boost mobile store, and not just buy from a dealer (7-11, Best Buy, Walmart, etc.). I provided the Boost mobile store employees all the information they needed to set ...
A cell phone was turned on in my name without my permission. When I called Boost Mobile customer service I was told that the phone was indeed in my name, after I told them I did not authorize this I asked them to turn it off. I was told there was nothing they could do since I did not know the PIN ...