This morning I found 4 emails from Boost Mobile in my inbox — confirming my account, giving me a Boost phone # and PIN #, etc. This is the first I've ever heard of the company. I don't have an account through them. I called their customer service line, explained that I have someone else's account ...
Bought Boost phone for my daughter on DEC 22 as Christmas gift. First month is free. When free month was over I took phone from my daughter for disciplinary reasons. Around Feb 13th or 14th I called to reactivate and was told that I should wait until due date of Feb 22nd because if I paid at that ...
Their customer service is a big joke. No one answers their hotline and finally when somebody answers your call, they transfer you to another department and your call never gets attended to. Another situation when their representative could not answer your question, your calls magically gets ...
I've had my "pay as you go" Boost service since 2002. I started using Boost because it was the cheapest way to still have my Nextel services, without paying the $90 a month that I had been paying for years. The first trouble I had with them was when I canceled my internet. I was billed ...
I was completely ripped off. At boost mobile there is no customer care. They connected my service all right turns out my service is not eligible where I live. Well I just got robbed and will never have the money that these thieves stole. Not to mention I am stuck with a phone that will never work. ...
So about 3 months ago, I'm on hold with Boost Mobile. I charge 50 bucks on my account, like I always do, when I run out of minutes. The call center associate accidentally hit the button 3 extra times, and charged me a total of 200 bucks by mistake. They realized they're mistake and said they would ...