Its now January. Since October I have been in correspondence with Bongo International regarding a missing package (valued and insured with them at over $650). I first noticed a problem when Bongo's postage tracker showed my item as being delivered, when it hadn't. I contacted Bongo international on ...
I ordered something for a Christmas Gift. I realized three days later that they were charging me $100.00 for shipping. This was the same price as the gift. I asked for the order to be cancelled they said no as it had been processed already. They said the article was on it's way. I tried to cancel ...
I used Bongo personal shopper to purchase some electronic goods. The money was deducted from my credit card very quickly and the order made. 2 weeks late there was still nothing in the inventory, so after countless emails i get the same response that the order is in between department and please be ...
I registered an account 20 days ago to buy things in the US and have it shipped to France. First, items are supposed to be weighed, and with a premium account it is supposed to be repackaged. I was very surprised to discover that one of my items was registered 50 lbls, as one second identical item ...
My first shipment from Bongo's European warehouse was packed into a box twice the size needed. I ended up paying $50 more to have air from Belgium sent by airmail. So much for "dimensional" weight. I hoped that my next shipment would have better service. It has not. Of 4 packages awaiting ...
Be a customer / member of Bongous, com over 3 years. Their service was so far so good! But I found they have some problem lately. I had my items missing in the shipment before last shipment & did report to their customer service. I did mention the trust issue on their operation department. ...