I purchased the warranty for both a Nintendo DS and an Ipod, both of which were for my 11 year old. At the time of purchase, when they asked if I wanted the warranty, I replied that it was probably a good idea since they were for an 11 year old. No one told me that it was not a replacement ...
Purchased ASUS 900 series netbook 2 pm on a weekday. Within 24 hrs it had repeatedly heated to such an extent that the cheap "mouse bar" melted and bent on the right. Online ASUS support was "unavailable" after 30 minute wait. Calling them directly resulted in constant ringing ...
I am no longer willing to play the game of calling Best Buy weekly only to be told that some supervisor will research and call me back because they can't locate the service repair guy, they can't locate the parts, etc. This is beyond ridiculous and from the number of complaints out there on the web ...
Do not buy any computers through Best Buy. I bought a $1500.00 computer a couple of years ago and quickly found out it is a lemon. Best Buy has given me such a run around and replacing the computer. I have had to send the computer off to get fixed and least 5 times. The most recent time was a ...
I worked for Best Buy for more than 5 years and boy do I have some stories! I used to practically bleed blue and yellow but after I took off my blinders and looked at the company, well I am actually really shocked and embarrassed that I was in on helping Best Buy scam so many customers. First of ...
In trying to purchase a radio online, Bestbuy.com site refused to take my rewardzone certificate. After 60 minutes of being given the run around by customer service on the phone, I was told the certificate could only be used toward half the cost of the item. This is unbelievable and a clear con. ...