I had been banking with BB however, the transaction list had debit items from my Check Card processed before my deposit credit. When I called to bring this to their notice, they stated they were allowed to do this, as they had put a new policy in place 6 months ago that allowed them to process ...
My problem with BB&T started a couple of weeks ago. I had a check that I deposited and it got returned for NSF, which, okay, was my fault. When something I bought bounced because of this, I didn't have a problem with paying the overdraft fee. However, and I was unaware of this policy, after 6 ...
Recently I was charged twice for this month's auto insurance payment. My auto insurance company admitted it was their mistake and refunded me a payment, but charging me twice made my bank account overdraw. When I explained this to my auto insurance company, they said they would be more than willing ...
I have been a customer with BB&T, and needless to say, this bank is very unprofessional in the way they conduct business and in the way they treat their customers (especially the customer service call center). I have been slammed with outrageous NSF fees. I had placed CASH in my account to ...
I recently had a talk with a rep from this bank. I had over $150 worth of overdrafts. I had her explain what happened and she really couldn't. It seems I had charges go through, and I now only use my debit card. When your debit card has a charge, the account is supposed to lock that amount of money ...
BB&T is the worst bank in the United States. I thought Wachovia was, because of its lame explanation of overdraft fees, but I just found the worst. I had 5 pending transactions whose money was already accounted for and had been subtracted from my balance. I made a mistake and used my check ...