Bank of america says they will change an overdraft fee when I have withdrawals that exceed my available funds. The way they charge the fees is very sneaky, but that is not the issue here. The point is that they charged me overdraft fees even though I did not exceed my available funds!!! A cash ...
Transferring money between accounts, debits are immediate but there are always delays in crediting. This is in violation of the online agreement which states: 1."Funds transferred as a payment to a credit card, line of credit, installment loan or mortgage account before 11:59 P.M. ET will be ...
Well this incident started on Friday. I do not live local to a BOA branch so I wanted to wire transfer money from my local bank to them to cover purchases that I suspected might overdraft my account. My local bank talked me into using BOA online wire transfer from external account to save me the ...
Bank of America continues to charge fees for their late deposit processing. The process is simple for them. Deposits make on Friday do not appear on your account until Monday or Tuesday. (This applies to cash and checks) Any money that you spend using your debit card on the weekend is instantly ...
How does one by-pass the gatekeepers (the poor people who actually see and talk to customers but have learned double-talk and have no power to actually affect policy) to air complaints to policy makers at this or any big company? I suspect the answer is that one doesn't. One of my latest problems ...
Bank of America call centers have "done it again." One class action suit has already been lost by Call Center overtime hours payment practices. But they continue their aggressiveness against employees. (1) Call Centers demand good customer care; but it goes beyond that to forcing ...