The company may operate using several names. When purchasing certain copies of Family Tree they will offer a free three month to one year subscription of their service. You will be asked for a credit card in order to validate the 'free' service. Once they get your number they will then charge you ...
I signed up on December 1st and tried to cancel on the 12th. There is no way to cancel. The cancel instructions say that you just need to stop using the account which i did. I was charged on Jan 5th for $31. I called and waited 10 minutes and finally got someone to cancel after arguing with them. ...
I had been recently billed $155.40 by ancestry.com. Fortunately I captured it before my lender approved the cost and had it terminated. This cost was created while no body in a position to access my consideration had use of computers. I had been at the office and my spouse was taking care of my ill ...
There are many complaints regarding Ancestry.com and they are all valid as far as I am concerned. They attempted to use my credit card and extend my membership even though they had been instructed not to. They do this because as most people who have even had a membership with Ancestry will tell you ...
Ancestry.com charged my checking account $163.17 for a 2 week FREE trial without notification that they would do so. Anonymous Leander, Texas U.S.A. ...
I recently found out how little Ancestry.com cares about their paid subscribers. Here is a transcript of my e-mail to their customer support, their reply and my reply back to them. I feel quite frustrated with them yet they have somewhat of a monopoly on the internet based access to records, so I ...