The company continues to bill acccounts even after notification of cancellation. Will not cooeprate or respond positively to legitimate attempts to cancel sunscription or get refunds. Bjonesgatr Waleska, Georgia U.S.A. ...
I accepted a two week trial with Ancestry.com, Myfamilytree.com. They offered full access for 14 days. This site freezes up frequently and was ackward to use. I frequently asked for online help and never received response. At 10 days into the membership they lost my family tree. I complained, and ...
This company charged my credit card $199 when i called to ask why this charge ws on my account i was informed that i must have ordered their services. Never happened. Since i live in utah i will be contacting tonya bronson. She is the lady that works for the consumer protection (attorney general) ...
Ancestry.com charged my business account $99.95 which was not authorized. They said they got my account # from AOL and did not need authorization. I have never called this organization or have any affilation with them. If I do not get a reply to this problem soon, I will file a charge wit the ...
When I renewed my subscription in Jan. it included access to family trees that people like me uploaded to Ancestry.com and was free to everybody. I wanted to get some information recently from the one I had uploaded, and found out that I would have to buy another subscription to access it. I can't ...
I have been charged for two years for ancestry.com and i have tried to cancell. I have emailed this time i called the lines were tied up so i tried the subscribe no. And i got a operator and told them to cancell my membership who knows if it will work just beware it a rip-off ...