My wife signed up for a 14-day "free trial" with ancestry.com. She tried it for a few days then forgot about it. Immediately after the free trial, she was charged $299 for an annual membership. She immediately called to cancel and they said it was too late. They did not send a reminder. ...
Ancestry.com has fantastic information, however the internet software is horrible and also the customer support is non existent. Firefox is completely incompatible, despite their statements towards the opposite, with no one ever replies a contact, actually. Their customer-service hours are aimed at ...
Be careful! I signed up for the free trial, couldn't find what I wanted and cancel it after 2 days. So 2 weeks later they charge my account 299.40. I used my debit card so it came out of my checking account. Just the day before I only had 180.00 in there. Then my bank would have paid it and charged ...
I've been a member for more that yrs n they use to have a reputable site, however they have turned into a conn... I think they will stay in bussiness sucking in the novice, who will think not finding records is. Their own... Error... It is not. I canceled my subcription today and I won't be back. ...
I would caution anyone in doing business with this company. They remind me of this song by the Eagles "Hotel California" - you can check in anytime you like but you can never leave. They make it very easy to join, offering a free trial, but once they have your credit card-it will cost ...
I was ripped off by ancestry.com I signed on for the 14 free day trial membership, then signed on for a three month subscription (quarterly) and they continued to charge my bank card for 6 months. I called to notify them and they basically said they could do nothing and that we had signed up for ...