The service is a total loss we have had service with them for two long years and have being fighting them about the bad service Constant dropped calls static can not receive calls and we do not get the voice mail for hours later. They said it was the phones but since the replacement of 5 phones it ...
I bought my phone for $250 outright so no contract. About a month ago, Alltel introduced EVDO in my area. Suddenly, the great service went to hell. Dropped calls, dialing without any audio, people I call say I am hard to hear (it breaks up), and voice mails show up whenever they like—sometimes 2-3 ...
You think buying from Alltel is bad? Well let me tell ya... Try working for them. I'm sure it can't be like this everywhere or they'd have absolutely NO employees left. I once worked for Alltel. Reason I'm submitting this is to just give you an insiders look at what conditions these sales reps work ...
My daughter was under our Alltel family plan but had her own seperate bill that was mailed to her at her address. My husband and myself were billed to our address. Our month ago, our phones were shut off because her bill was past due. We call and said she doesn't even live with us and why was our ...
Sadly, in regards to a year 5 before I persuaded my loved ones to change to Alltel... Greatest mistake of my entire life! The support is outdated. It surely fails to any level. I do not get calls, and sometimes even obtain the indication of the missed phone, and seldom get the voicemail delivered ...
Dropped calls galore. Poor service, you can't go to the store and pay your bill without it taking over a half hour. You call 611 and your either on hold that long or (imagine this) the call is dropped. Changed our billing date from 20th of the month to randomly anywhere between the 5th and 10th of ...