Sadly, in regards to a year 5 before I persuaded my loved ones to change to Alltel... Greatest mistake of my entire life! The support is outdated. It surely fails to any level. I do not get calls, and sometimes even obtain the indication of the missed phone, and seldom get the voicemail delivered ...
Dropped calls galore. Poor service, you can't go to the store and pay your bill without it taking over a half hour. You call 611 and your either on hold that long or (imagine this) the call is dropped. Changed our billing date from 20th of the month to randomly anywhere between the 5th and 10th of ...
Im complaining due to my 1 yearold son had downloaded 20 dollars worth of entertainment by mistake. I did not use the credits and previously the lady told me to delete it and i would get credit and I did it this time within 12 hours and Alltel won't credit my account. Then i requested that i get my ...
As I was researching how to contact the corporate offices of Alltel Wireless, I came upon the "complaint." I was very glad that I did because my trouble began with Alltel around 3 months ago. I had been with Alltel for 10 years. Boy what a smuck I have been. First of all the plan that I ...
It all started from the beginning. My husband went a got a two year contract for a cell phone for him. He was told it would cost 39.99 a month plus tax. Not once has our bill even been close. When questioned about this we were told 39.99 was the first month introductory price but ours had been more ...
Charles Pope Cellular (an authorized agent of Alltel) will be charging my credit card for at least $266.14 for two returned phones plus $100.00 restocking fees. I don't know why It cost them $366.14 for me to have two phones for four days. I bought Monday May 28 and returned Saturday June 2. Yes I ...