We have consistently been over billed, charged for text messages that were already included in our service and charged different rates for the exact same taxes and fees for each phone. Repeated attempts to resolve and contact Alltel have resulted in them telling us 'someone would get back to us' ...
I have also been a long time consumer of Cellular One before they switched to Alltel without very many instances. When they switched to Alltel I was grandfathered into my previous plan I loved that my bill was never over 60 dollars a month. After my contract ended I stayed month to month for a ...
I ordered this wireless internet device for my laptop. The sales owman told me I had twenty days to retutn it if I was not satisfied. I received the device on Friday October 10th and set it up on the 12th. It was very slow as slow as dial up. Today I called to see how to return the device and they ...
Following is a copy of a report I sent to Stephen Six, Kansas Atty. General: 'On June 13th we discontinued cell phone service with Alltel as we had changed providers to Nex-Tech, our local rural telephone company. Our billing cycle with Alltel was from the 9th of each month so we received 4 days ...
In October Alltel put on my bill $169 for equipment we did not have. When I called the 800 customer service, they told me to go to the store that had put the charge on - 100 miles away. Then I asked what good would that do anyway, it would be their word against mine, and the associate told me they ...
Where do I begin… Several months ago we started an account with Alltel wireless. We have two lines one is a smart phone the other is not. We did a lot of research on plan cost and phone cost. We thought Alltel was the best match for what we needed. The first two months of our business agreement ...