In October Alltel put on my bill $169 for equipment we did not have. When I called the 800 customer service, they told me to go to the store that had put the charge on - 100 miles away. Then I asked what good would that do anyway, it would be their word against mine, and the associate told me they ...
Where do I begin… Several months ago we started an account with Alltel wireless. We have two lines one is a smart phone the other is not. We did a lot of research on plan cost and phone cost. We thought Alltel was the best match for what we needed. The first two months of our business agreement ...
My family and I are on a family plan and share minutes. We added a line that is not used where I live. Before adding it, we made sure that it would be in the coverage area so that our so called "National Freedom" plan could be utilized without incurring roaming charges. On our first bill, ...
They told me they would overnight a new phone to me if I agreed to another 2 year contract. It should have been received on 23 August.instead it will not be delivered until August 25th I need a cell phone badly My contract would be up September 15th I tried to change to another service but cant ...
Ah, I am so relieved, I just finished my last payment on a 2 year contract I had with Alltel. I was with them before, got behind on my bills and ended up in collections paying a disconnect fee and usage fees to a collection agency. That was In 2006 I had need of a new cell phone account and ...
We signed up with Alltel in November with a family plan using all 5 lines.in mid- April the company began shutting down towers in our area to do the FCC required upgrades. After multiple trouble tickets and countless reps asking "what do you want me to do about it?" they tell me today ...