When I purchased this PC, I was told I could extend the warranty as long as the warranty was current. I spoke with Alienware Technical Support who told me when Alienware and Dell merged they decided to no longer honor the warranty extension. They said that it is their policy to honor warranty ...
A very, very long story made short is as follows. I purchased an m9700 laptop (~$4200) along with a 3-year warranty (and later a couple of video cards worth ~$500) and after a couple years the laptop fries out; it wouldn't even post to BIOS. I spent countless time trying to remotely diagnose and ...
I purchased a new Alienware m9750 laptop in June. November I called to purchase a replacement battery and I was told by alienware.com that they were out of stock and had stopped manufacturing replacement parts for the m9750 and that I would not be able to purchase a replacement battery. They said I ...
I bought an Alienware Area 51 Destroyer version earlier this month. Them arrived DOA. After investing greater than a time about the telephone using their tech-support - I had been recommended it had been the motherboard making the issue. Alienware delivered a panel alternative that we obtained 1 ...
I am a disabled veteran, limited to some wheelchair, paralyzed in the torso along. Our damage isn't fight connected however it did occur while I had been on active-duty and so I do obtain a disability pension in the VA. I have been residing in Snowflake, Illinois increasing my four children since ...
Notebook was requested in March. It's today Oct 9th, and from day-one haven't had a functional notebook. It was requested for my boy to try university-waste of him getting it with him (cant utilize it). It hasnt worked because we bought it, after numerous emails, numerous calls to customer support, ...