Apparently, Chase Visa, in its attempt to reverse its mounting credit card losses has come up with a new scheme. Simply charge a late fee whenever possible. Unless the payment is sent with tracking information, the customer can't prove what day they received your payment. We have always paid our ...
Basically from what I am seeing in these compliants the same thing happened to my husband and I after being LONG TERM GOOD customers of the original creditor (Wachovia) We were NEVER late in the 14 years that we have had the card - one day last year in paying our bills online the payment was ...
I called for a pay off amount as well for my credit card and was told what was on my statement. After I paid the account, I received a bill the next month for finance charges. I called and was smart enough to get the womans name I had spoken with. She informed me the finance charge would be ...
Below is a copy of a letter sent to the FTC about 12 March PO Box XXXX Cedar Crest, NM 87008 505-XXX-XXXX Division of Credit Practices Bureau of Consumer Protection Federal Trade Commission Washington, D.C. 20580 RE: BankOne Cardmember Services, P.O. Box 15298, Wilmington, DE, 19850-5298 On January ...
We have been good customers with a Sony branded credit card for over 5 years. Bank One took over this card for Sony around a year ago. Our January statement showed the APR as 29.24% interest; the December statement showed a 10.99% interest rate. I called Bank One and complained. Customer Service ...
BANK1ONE in association with TLG*SHOPPERADV charges your credit card account $89.99 for shopping membership without your consent. I notified the company (TLG) and inquired as to why I was charged and who authorized this. I was told that I cashed a $2.50 check which authorized the service, but they ...