I booked a room in Jackson Mich. When we arrived we were told we did not have a reservation there. With the help of the lady at the front desk we found out our reservation was made for Jackson Tenn. And they would not refund our money. The lady at the desk told us this happens all the time. She ...
Approximately 28th March we booked two nights at the Holiday Inn Bloor & Yorkville, Toronto, for 5th & 6th April. (Booking number 112784954). Two days later we were informed of a death in family, requiring our presence in New Brunswick. Subsequently, I emailed on the First of April, and ...
Hotelsone.com is very deceptive. No where did it appear that I was making an advance purchase reservation. When I entered my credit card to hold my room there was nothing indicating that I would be charged and that I was submitting for payment. When I called this evening to cancel, I was surprised ...
On Apr. 7th, I reserved a room for one night at Super8Charlottesville (VA) for Apr. 11th. They advertised "free cancellation". Today, Apr. 10th, I found out I would not be able to go because the person we intended to visit couldn't see us. It took 3-4 minutes to find "My ...
I attempted to make a reservation through HotelsOne on February 22nd of this year for our overnight stay in Honolulu. They quickly took my money, and yet never sent a confirmation e-mail, and never made the reservation for me! I am embarrassed that I did not Google the company first to read all of ...
Their web site lists free breakfast buffet and computers available for rental.in reality, the hotel doesn't offer any of these features. I reached out to customer service. "Saif" let me know that those things were never reserved in my reservation, therefore it didn't matter if they ...