Booked a hotel room and received two confirmations for the same room on same day. Called to clarify that I only needed one room for that day and was guaranteed that I would only be charged for one room. Called hotel and made sure that I only had one room reserved. When I got my credit card bill, I ...
1. Was double booked for the same time period reservation. 2. Charges were sent to my credit card account and will be debited from my preauthorized account before the vacation time period ends. All other booking companys I have dealt with never forward card charges untill I have booked in. ...
I did cancellation of a room in hotel holiday inn, ma 5 minuts afer make reservation they sended to me comfirmacion that they cancel but i think was fake i hope to get my money back and they have a fake number that im traying to call but nobody answer. ...
Booked a room at Comfort Inn in daphne AL thru these people. Hotel was fine. Trying to get a reciept from these Hotelsone is a nightmare. The auto phone system is ridiculous. They barely speak english and act like they couldnt care less. All I want is areceipt. Hotel couldnt give me one and I still ...
I have tried to contact this company to seek reimbursement of the above amount after I changed a booking with the knowledge and agreement of a HotelsOne representative. No assistance is given, emails I send are answered saying the message I have sent is blank. Requests for a fax number in the ...
I booked 2 rooms at a Super8 Motel in Missouri. I received 4 reservations and my account was charged 4 times. Called Customer Service and after 45 minutes was told they would cancel 2 of the reservations and a credit to my account would occur in 24 hours. Still waiting ...