They come up on line as Apple Customer service and on the phone the message is that they are Apple customer service. The agent that I spoke with Jennifer responded to my inquiry that my IPad had a virus and she would refer me to a technician for a one time charge of 99$ for a whole yr. Of service, ...
My apple desktop was running slow, so I called mytechhelp.com, thinking they were a subset of Apple. I spent 5 hours on the phone with a Walter L. Who managed to only sell me an antivirus package called Virus Barrier [shame on me, but I thought they were affiliated with Apple]. My computer ran no ...
Charge noticed on credit charge on my bill for mytechelp.com. Not expected. Phoned the phone number, spoke with Laura in customer service who could not tell me who authorized the charge to my account, just that it came from Centurylink or DirecTV. When I asked to speak with a manager, she refused ...
First i was mis lead to believe i was dealing with Apple. Second i was told i would be charged $99 one time and instead charged 3 times... Was told i would be credited but instead was charged an additional $199 and another $49. They are fast talkers and talk in circles. Tell you nothing straight ...
They posed as an Apple representative. Thought I was purchasing a service from Apple. They actually called me back, told me they had sold me the wrong service and I decided not to purchase any. The guy reassured me that the previous purchase would be cancelled and I would not be charged a penny. ...
1/4 They represented themselves to my wife as representatives of Dell Computers. My wife thought she was dealing with Dell and agreed to a 2 year, "$249.99 fix any Dell computer, any time" contract. Later called a Dell number for help and found out this was a scam. After many hours on the ...