I had attempted to return a phone within the 14 day return period that was purchased without my authorization. I was sent away and told at that time that I needed the credit card that it was purchased with in order to complete the return. So I asked to exchange the phone with a smart phone that was ...
In looking at different phone plans I determined Sprint had what I was looking for. I decided on a $29.99 200 minute plan. The sales rep signed me up and as I as looking over the contract I noticed that Sprint offered a 15% discount on plans for a military veteran. I inquired about it to the sales ...
VIrgin mobile charges low income people $30 a month for unlimited calls, text and web but will not credit an account when services are not provided. After 3 weeks of trying to get web access, we find out service is unavailable in our area. Many calls have been made to resolve the problem and ...
About 2- to 2-1/2 weeks ago i had over 37 or 3800, minutes on my account and while i was talking to one of the rep. About having auto pay on my account so that i wouldn't loose the minutes that i've been saving and this rep wipe out all my minutes and put my account on a rollover plan which screw ...
When I moved I wanted to set up a new line of service. I was told that my current line could be merged with a family plan so that I would not have to cancel the first line and be penalized. I agreed and the joint account was set up. I no longer used the first line so all the minutes for that plan ...
For the last 18 months, I have been paying over $250/mo ($3,000/year) for wireless service which Sprint has failed to provide. My home has NO service so Sprint sent me an Airwave (repeater) which boosts my cell coverage as long as I pay $100/mo for DSL at home. I was stranded at Ontario ...