I purchased the spysweeper program several years ago, I have renewed before, this time when renewal came up I notice that some of the programs was taken away. When I purchase the basic program it never said that it would only work if the subscription was paid, and it didn't do that last time. I ...
Rip off! Email popped up saying I needed an update. I clicked OK then I get a charge on my credit card. I never had the software I was now purchasing it. I tried to get the refund online. It is not possible. ...
I received an email from Webroot saying they were going to automatically renew my subscription. I couldnt even find Webroot on my computer! How are they going to renew something I don't even have. I have a computer technician that does all my computer work. It took me an half hour to get someone to ...
This is a copy of the letter that I am faxing to Webroot. I had not had much trouble with their software until recently when I have had problems with Spy Sweeper and Window Washer. It is impossible to get through to tech support, but of course one can solve that problem for a price. I have had ...
I am going to Fax Webroot today, but I have sent them emails online to which you can't email unless you go to their site. So I did this and they have sent me a reply with incident number and I have requested a refund. I have an incident number and they will be getting that too. ...
I renewed my subscription to Webroot Virus protection. They placed me on automatic renewal, of my subscription, without my permission. They offered a website to click on to get this removed. I tried and tried to get this removed. They kept demanding more information. Finally I never got a response ...