I had an older TDMA prepaid phone with AT&T, which was taken over by Cingular. The phone died and I still had over $25 worth of minutes left on the phone. When I spoke to them, they said that they do not refund unused minutes on prepaid wireless phones. They no longer carried any phones and ...
Cingular claims to be doing updates to there system to improve reception but meanwhile for the past three days I have missed not only important phone calls but urgent ones and 95% of my calls have been dropped, they cannot seem to resolve this problem even after holding on there cust serv line for ...
I was a former ATT Wireless Blackberry user with a tri band phone, 7280. My phone started jumping between cingular (GSM) and cingular wireless (GPRS) networks with the latter giving great signal and the former giving pathetic signal. Unfortunately, the weaker Cingular (GSM) signal is the one my ...
I went to a Mobile Solutions store in Tucson to get a new cell phone. I informed the salesman that I am in the military and not from Arizona but from Seattle Washington and travel back and forth a lot. I told him I needed a phone with no roaming or long distance. He told me to get a cingular phone ...
My AT push 1 if I am calling in reference to the line am calling from; push 1 for bill payment options; and push 0 for customer service. After the customer servie number rings I am put back into the exact same recording loop: push 1 for english; push 1 if I am calling in reference to the line am ...
I have been an AT&T customer since 1999. I have NEVER had a problem ever untill this merger! I have had nothing but problems with Cingular! It all started in FEB of this year when I wanted to add my parents to my service. (My dad has an AT&T phone & service too) We wanted to use his ...