Vonage VOIP was applied for 12/30/05 for two telephone lines. We followed all required procedures. One line is dead. Only outgoing calls can be made on the other. Our business now has no effective telephone service. Vonage has billed us for equipment and service. Vonage is not correcting its ...
I signed up for vonage in late December, early January only to find out that with dsl internet I had to keep my current phone company/number. I wasn't too worried, because Vonage guaranteed a full refund if you cancelled within thirty days. I called several times to cancel, but kept getting cut off ...
Anyone who is thinking about switching to Vonage, I beg you not to. Read all the complaints on this site as well as all over the internet about this company! They are a complete scam. My horror story begins on January 10 when I signed up for Vonage to switch 3 residential lines from Verizon. The ...
As many before me have posted, I wish I had come here to view the reports prior to getting involved with this company. I would say to anyone interested in Vonage (they certainly are spending enough on advertising), beware. Here is my story to date. January 1st I saw ads for Vonage on TV. I receive ...
I signed up for Vonage in January but discontinued my service within one week. After four attempts, I was able to obtain a Return Authorization, which would allow me to return the device for credit. I promptly did so, and confirmed via the shipping company that it was received. Despite this, the ...
I signed up via telephone w/vonage broadband in april. Cancelled, mailed their equipment back to them. E-mailed them to cancel also received confirmation of termination but this company continued to receive monthly payments from my account. Bank will not stop payment states it is a courtesy and ...