I was supposed to receive one month free and half price monthly service. I authorised a one time fee of $9.95 for shipping. No monthly fee was allowed. I received adapter and it would not work. I called their tech dept. They spent over 3 hours and conceeded that it would not work for me. They told ...
Basically, I ordered the Vonage internet phone device during a 'free' promotional 30 period, where I was told that if I decided to end my service, I would be reimbursed the shipping and handling charges and would send back the device. I make international calls, and only decided on Vonage after ...
Subscribed to vonage on or about 6/8/06, was told by representative they would cancel my current phone provider. I was told I could keep my current phone #. On or about 7/10/06, I realized vonage had not canceled my current provider and had given me a new phone # without notifying me of this ...
I signed up for Vontage Phone Service on 4/25/06 and paid 45.84 for the phone adaptor. This was to include the adaptor and 1 month of service. I paid for the 2 day express dilivery of the adaptor. Needless to say that I never recieved the adaptor. I had called Vonage 2 different times spending over ...
So I signed up for Vonage (www.vonage.com) on July 15. Although I was MOVING in May/June I didn't want to end service before a year was up so I paid for an ENTIRE MONTH OF SERVICE THAT I DID NOT USE. According to my understanding of billing cycles, i was paid through july 14. Still they ...
It has been a nightmare since I signed up with Vonage on 3-4-06. Number transfer from Comcast took 1 1/2 months with another 1 1/2 months of no incoming calls. So I signed up with SunRocket on 4-22-06 and started the process to get my number back from Vonage. Vonage was not able to finally get the ...