I have had not only one, but two bad experiences when choosing to order band merchandise from this company. I have also only ordered band merch from this company twice. Last fall I preordered Lovedrug's latest CD "The Sucker Punch Show" via Go Merch. Typically when one preorders an album ...
I pre-ordered three items (a traditional package, a retro package, and a t-shirt all related to Jack's Mannequin) on July 30th - the release of the related content was Septmber 30th. I received only one of the three items in October - the traditional package. After contacting customer service, I ...
I pre-ordered Fall out boys Package on Dec. 4th. It was to be shipped on Dec. 17th. I then recieved a e-mail stating the mail service is being delayed. It is now Jan. 8th and I've yet to receive my order. The phone number has is an answering machine, e-mails are never returned, all to the tune of ...
I bought items on December 4th for my daughter's Christmas and had the same exact same experience as the first poster. False promises, fake USPS tracking numbers, promises it's on the way, and finally no answers to either emails or phone calls... Go merch now has a disconnected phone number. ...
One month ago, almost to the day, I placed my order for a t-shirt and dvd that gomerch had "in stock." Turns out, neither item was in stock, but I was assured they would be shipped soon. I received a tracking number with the USPS several days later. Two weeks after receiving the tracking ...