I had a recent episode with a company called Protect America, an alarm monitoring service with whom I have been a loyal customer for over 4 years. I purchased the service in after my home was burglarized. Unfortunately, the industry in which I am employed has been slow for the past few months. I ...
My husband got a letter in the mail for this great deal with Protect America and verbally signed a three year contract with this company. They failed to tell him that there is absolutly no way out of this contract or that the system does not work and will constantly beep. Constantly meaning 24 ...
I entered into an agreement for a home security system with Protect America about two years ago. I worked with their technical staff, and successfully installed the system. However, every night, it would sound-off 'zone failures'. There were numerous problems with the system, and I contaced ...
First Contact 3/12/07: "Jacob Cantu" A pushy Sales Representative named Jacob Cantu called my home and talked me into getting their GE Simon 3 Wireless Security System for my apartment. The representative emailed me a link and rushed me through filling out and signing an electronic ...
We made the call and were pushed to sign the scanned papers sent via e-mail. I had to leave to work, but the customer service rep convinced my wife that it's ok to sign the papers using your husband's signature! They give you a five day limit to return the product if you are not satisfied, but by ...
I had a two year contract with Protect America for my home in Ohio. I sold my home at approximately the 18 month point (approximately August). I sent in a cancellation notice along with the transfer to new owners notice (New Owners Name and Address) and paid the account in full (paid the remaining ...