In March we moved into a new house in California and "independent sales agent" Frank Scott sold us a GE Alarm system and service from Protect America. He told us we would be in a two year contract to cover the cost of the free installation of the equipment. My husband and myself ...
First the sales guy lied to me by saying it was only a one day sale for the free equipment so I took it before I was even in my house for a month (and billed). I never got a phone line but they bill me for 3 years on contract whether I get a phone or not. I have no phone and they're only solutiono ...
They are great for sales and installation follow-up, but once I said I wanted to cancell because their wireless alarm system is not wireless, they don't call back until after your grace period and you have to fight to cancel and pay stupid fees. Do not do business with this company. They said they ...
UNIT have been broken since June called to ask for help which for some reason they don't have a record. Tried to cancel 7/28 because I paid to have a new system installed by another alarm company. Protect America knows that they have not service or moniter her account since July 28. Mother is 82 ...
Protect America are crooks and they lie! We were never explained about the fine print in the contract and when we noticed it, we were told that we could cancel at any time. I kept my 3 year contract and cancelled the contract by phone and in writing during the required time limit. I started ...
Do NOT sign a contract with Protect America! Once you sign it, you will have a very hard time getting out of it! Sure they don't make you pay for the equipment up front which you think is a bonus but in the end you pay far more than necessary for it. I signed a 3 year contract in September which ...