I made one late payment in April and Chase raised my interest rate on my credit card to 29.99%... I called them... The only programs they have to reduce the interest rate requires the account to be closed. In these economic times, the customer should come first... Because when the economy improves ...
After 4 yrs. of using and faithfully paying our Chase credit balance we received a letter notifying us of increases of monthly interest rates from 7.37% to 19.5%. If we did not accept the increased rates our account would be closed to further use. A customer service representative was totally ...
Like many of you, I was a WaMu customer and was happy with their services and rates. Always made my payments on time and always paid much more than the minimum, credit limit kept going up and so did my credit scores. Life was good... Until the rapists at JP Morgan Chase came along. I got the ...
May 28 was my layoff date. I telephoned Chase the customer service rep said no problem fortunately you have payment protection. I was transferred to the department and the rep asked me a few question. One did I file for unemployment and two how many hours did I work. I am working 25 hours per week. ...
After finding out that Chase Bank jacked up my APR to over 24%, I quickly paid off the 50.00 plus change and cancelled my card. They were very rude but said they would send me a refund check, which they did. Amount of 4.84. I then get a bill in the mail for 1.01. I know this seems silly, but I ...
I banked with WAMU until they were taken over by Chase. I paid my WAMU card every month and tried to be a faithful and responsible user of the card. I never had a problem with WAMU. I noticed the moment I got my first credit statement from Chase that they had jacked my interest rate up to 27%. I ...