I purchased a new "htc" smart phone when they just came out. I lived in Watertown and I kept having dropped calls; I went into the store and they sent back the phone and gave me a new "htc" phone. Verizon told me my area did not have 4G so they adjusted it to 3G; this didn't ...
I upgraded with Verizon Wireless on 7/5 and got a new iPhone. On, or around, 8/1 I plugged the charger into the iPhone charging port. The next morning the iPhone was not charged and the port was blackened. I took the phone immediately into the Verizon store where I had received it. They agreed the ...
I went to the Verizon store in Costa Mesa, CA because my phone was not working properly. They agreed to send a replacement (phone, not battery) by mail. I received it, and recycled the old phone. When I received my bill, Verizon had charged me $449.99 for unreturned equipment. No one told me I had ...
I purchased a phone from someone. But before I physically purchased the phone I called CS to make sure the phone was not restricted. & was told it was clear to purchase. I purchased the handset. Only to resell it. When I met the potential customer to purchase the phone. I was approached by a ...
I wasted a total of 20 hours (on four different occasions) waiting for installers to put in wiring for a new business phone. They never showed. When I called I was sent from rude person to rude person. Unbelievable. I never did get the service and today I finally cancelled the order. Do not waste ...
I received a pop up when going into my account at Verizon.com, which stated that my personal information at Verizon may have been accessed and that I should check my credit scores for FREE. When I went to Scoresense.com they first charged me $1.00. 7 days later I had a charge on my bank. Actually ...