I moved for Lewisville, where I had Verizon service with Verizon to a new location which was out of their service area, so I terminated their service at or about June 7,2112. At that time I was told that I would receive a $13 refund for what I had prepaid until the end of the month of June. When I ...
A representative from verizon called us and lied about there service. My husband is a Delta employee and was told he would receive his employee discount within 30 days it took them 8 months. We were also told that the packaged included texting and it didn't. Beware of verizon - they don't care ...
I purchased a new "htc" smart phone when they just came out. I lived in Watertown and I kept having dropped calls; I went into the store and they sent back the phone and gave me a new "htc" phone. Verizon told me my area did not have 4G so they adjusted it to 3G; this didn't ...
I upgraded with Verizon Wireless on 7/5 and got a new iPhone. On, or around, 8/1 I plugged the charger into the iPhone charging port. The next morning the iPhone was not charged and the port was blackened. I took the phone immediately into the Verizon store where I had received it. They agreed the ...
I went to the Verizon store in Costa Mesa, CA because my phone was not working properly. They agreed to send a replacement (phone, not battery) by mail. I received it, and recycled the old phone. When I received my bill, Verizon had charged me $449.99 for unreturned equipment. No one told me I had ...
I purchased a phone from someone. But before I physically purchased the phone I called CS to make sure the phone was not restricted. & was told it was clear to purchase. I purchased the handset. Only to resell it. When I met the potential customer to purchase the phone. I was approached by a ...