In 2010 my wife and I had wireless service with Verizon Wireless, but because of job changes and unemployment we could no longer afford the service. I called Verizon several times requesting that they close my account and that I would satisfy the balance owed. Verizon Wireless continued to rack up ...
I updated two wireless phones recently and was told I would receive a $50.00 cash rebate on each phone for a total of $100.00 The first rebate arrived in the form of a VISA debit card through Citi Prepaid Services. I followed CitiBank instructions on how to activate the card by telephone. Then I ...
I was in the process of upgrading my father's wireless phone to a smartphone. I did the same for myself about eight (8) months ago with no problem. When I called 1-800-922-0204, as directed by Jasmine, the chat employee I was requesting information to continue the transaction. There is no mention ...
I was told by a verizon wireless sales associate that I had an additional 14 days with the telephone that they replaced. After I could not get customer service from the store, I call there help line. They replaced the phone with an I phone. I went into the store to have them activate it. They told ...
April Asked Verizon to increase my monthly cell phone allowance to 900 minutes. I was on month to month with NO contract and 500 minute allowance. May I got a large bill for over usage but did not use 900 minutes. I called in. Rep said NO problem. It was computer glitch and happens all the time due ...
Verizon Wireless is charging for service I haven't received. Verizon Wireless home connect would not work with my alarm. Tried to port number back Verizon refused the only way I could reconnect my home land line was to change my phone number. The wireless home connect has never been connected. I am ...