I was calling them to file a claim about my wife's phone that was damaged, I checked my account online to make sure we still had the premium handset protection plan, and we did. So we talked to them and they told me over and over that I didn't have it, i copied and pasted the details into a chat ...
My October and November bill included 4 app charges that I never signed up for during my services. Apps are True Digit (87328), Cellfunz.com (51345), flirtips (68330), quiz4now (24758). This was truly unauthorized services. ...
We not agree with this amount T-Mobile charge me on phone (Personal Information Removed). - We have one time came to talk to the men work in T Mobile station at Kahala mall in Honolulu Hawaii: " Please lock all our service accept use phone " after we paid some other charge from our son ...
There was a charge on my bill of $19.98 a third party (truedigitllc)... I call tmobile and because my account has been cancel... They are not able to do a refund... That suck... That how the get ur money. T mobile refuse to give the phone number of treudigitllc, but I ask to talk to a supervisor ...
T. Mobile offered a plan to "ADD a line" without clearly and conspiciously outlining limitations etc. That no more than five lines can be attached to an existing account and that a separate account was required with the knowledge and consent of the consumer Thus causing difficulty and ...
We recently have been experiencing terrible service from tmobile, friends and employees have been trying to call us and we never saw a single call as a result. Often we have zero signal bar or have searching for network. Having loaded another sim into device it is confirmed correctly functioning. ...