First off they outsource their customer service to overseas so it is very hard to understand the person on the phone. I tried to cancel my account and they tried to talk me out of it. I was firm and polite. No, I don't want to continue service, please cancel my account. Turns out, they kept ...
I was reviewing my credit card charges and noticed $4.95 being deducted from my account every month around the 10th. The company was UOL*NETZERO. I used to have net zero services, but have not used them for several months, and cancelled them in the appropriate manner. Went to thier web site and ...
I had a dial-up account with Net Zero back in 2006.in October I got a "fast" internet connection and cancelled my Net Zero account by telephone. Although I never consented verbally or otherwise to continue any sort of account after Oct.Net Zero has continued to bill my Visa account ever ...
I went to radioshack about five and a half months ago and was originally there to purchase a charger for my cell phone when I was kindly introduced to a Net Zero start up disc by one of the radioshack employees. After a detailed explaination of the product I decided to purchase the service, and at ...
On 9/13/05 I was charged $70.00. I called net zero for tech help. I could not get on line at the time. The tech did try very hard to help me out. The problem I had with the tech was I could hardly understand him, even thuogh he tried very hard to help me. After 10 minutes I was frustrated I thanked ...
I signed up for NetZero service in November. After I downloaded the (outdated) software, I attempted to log in.netZero changed all my bookmarks to NetZero, then told me I could not access the Internet. I called 800-851-7908 within five minutes to cancel my service. The representative I spoke with ...