On February 9 I order something from New York City - it was shipped UPS. Now we had a blizzard; however, two days in a row, UPS had this item on their truck and have both days failed to deliver it. When I called the 800 number (customer service - if that is what you can call it) they continue to ...
Date: February 13 In an era of packaging scans and internet tracking, it is incomprehensible to me that a companys who primary business is shipping, could loose two packages shipped together and be so completely inept at resolving a lost package claim. I had two packages, the combined value of ...
UPS will pay almost any claim under $100 in house. Problem is~ they use an underwriter called "The Crawford Company" to process claims over $100 & that company always~ always denies every claim. One lie after another & conflicting storied between you & your customer. ...
For mothers day, I ordered flowers from proflowers. The next day, no delivery. UPS sent the flowers to another city over 45 miles away? Today, I was supposed to receive a package from Bose. By 10:30am. UPS supposedly had a 20 minute flight delay. Now at 3:30 pm, UPS thinks my package is still at ...
I use my PO box on most everything I do for safety location reasons. I don't always know a shipper is going to use UPS. I generally get a card to state I have a package and to call or come in a pick up. I didn't know UPS picks random names the same and matches to a physical address often sending ...
Guaranteed delivery of 10:30AM CST. Driver failed to deliver, with the reason being missing suite number. The suite number is on the shipping label. The response was the driver has returned to the station and will deliver on the next day, and the compensation offered was the refund of the shipping ...