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Found 61 reviews / complaints
Page 10

UPS Shipping & Handling
Damaged treadmill box delivered, return shipment refused over weight limit

I ordered a treadmill thru Fitness Quest Canton Ohio via the web and UPS Delivered the box on a raining day and box was beat-up and dirty and was also left it in the front door that way. I had a friend help me bring the 146lbs box back to UPS/Shipping & Handling. They told me that They could ...

United Parcel Service
Lost payments, misapplied invoices, and repeated erroneous collection notices

My husband has used UPS for shipment from his home business for about a year and a half. Invoices arrived weekly. Invoices are not postmarked and often arrived after the due date. Upon receipt, invoices were immediately scheduled for payment the next business day through our bank's online bill ...

United Parcel Service
Package arrived damaged with bearings missing, claim denied

Had a rather unique package to send. Took it to my local shipper, and they accepted it, charged me extra because "It's Not In Cardboard". I had packaged it in a piece of PVC plastic pipe, and mounted caps on the ends of the pipe with sheet metal screws. (remove three screws, inspect, and ...

UPS
Twenty double-boxed cartons arrived smashed, claim denied

I am a UPS shipper. I send and receive packages every day of the week. I received twenty (20) boxes that were smashed like they were run over by a truck. The corners were blown out and several of them were taped back together so that the product inside would not fall out. Ten (10) of the boxes ...

United Parcel Service
Police lightbar damaged in transit, claim denied for improper packaging

Hello, I had shipped a police lightbar (Whelen 8 strobe) via UPS. When I went to the customer dropoff counter, they NEVER questioned how the item was packaged. I felt that it was packaged sufficiently to sustain transit problems (or else I would not have shipped it. The insurance coverage I had on ...

UPS / United Parcel Service
Damaged monitor claim: three inspection attempts, more damage each time

Have made 3 attempts for file a damage insurance claim. Each time I wasn't contacted in any way. Each time more damage and less packaging material. Twice they said they made a mistake and it wasn't inspected. Now they are claiming insuffienct packaging. Why should I be out of the money for the ...