Alagasco cut my gas off today. When i got home from work i paid it (approximately 3pm) plus the reconnect fee which was more than my 2 month bill. But i was told they could not come out today to turn it back on even though there was plenty of time before close of business. And it was friday so i ...
I have attempted to have my gas turned on, i have call everyone within the Alagasco except the President. I was told on 3 different occasions that the deposit to get my gas turned on was 225.00, once i saved up that amount i called in to get my account number to take to one of the payment outlets i ...
After repeatedly requesting bill to be sent to correct address for payment the service was disconnected and then reconnected. This happened twice and without notification. Since this is a monolopy there is no recourse. Have to pay total of $225 to get reconnected. The customer reps were rude and ...
Alagasco (God knows why) stopped withdrawing money from my bank some months ago. I wrote them emails (never returned) and made phone calls (never returned) to inquire about the issue. Since I had enrolled in paper less bills, it turned that I was not receiving paper bills either; instead, an email ...
Rude agents and the way Alagasco treats their customers that have had service with them for many years. They are not willing to work with anyone after their service has been disconnected after paying the balance due for bill in FULL except the reconnect and deposit charges. They want reconnect ...
I made a call to ALAGASCO spook to Cassandra and her supervisor Rivera. I was assured that if I made a payment before the end of business day that my services would not be interrupted. Yet my services were interrupted and now they are telling me that I have to pay a reconnect fee and a down ...