We were behind on our gas bill and received a notice that the total had to be paid in order to keep or gas from being cut off. Last week we contacted by a person we assumed worked for Alagasco but have since found that they contract with a "third party" on past due accounts. This person ...
I canceled my service before moving in March and was told that it would take 30 days to process the last bill and send out my deposit, well it is now June and every 30 days I call and they just tell me its going to be another 30 days. Im so feed up with this and I promise I will not move into ...
Your customer service needs some work! I have been having difficulty with our online access. It doesn’t recognize my password and I have to change it EVERY TIME I log in. I only have access to the amount owed by looking at the ebill which I have never received. This inability to access my account ...
My gas was cut off due to late payment (my fault because my debit card was stolen and some one cleaned my account out) This put me behind paying some bills for a couple of weeks. I called to turn it on and pay. I explained what happened, the woman with no heart said I had to pay $150 deposit and ...
Two years ago I paid $24.00 dollars to became a life time memmber and paid $10.00 for a dvd gift. Now I received approximatly seven magazines and you charge me $360.00 dollars. I tried to reach them and the operator get me another phone number, saying my phone don't work in my area. ...
Alagasco is the worst. My bill was past due and had a disconnect date of April 03. My fault... Sure. But I paid on April 03 in the afternoon, and took a shower and had hot water. The following day, I dont think I used the hot water, but on late Thursday afternoon I noticed it was off. Do they put ...