Our bill was due on 26th and apparently, Alagasco had the time to come out to the house and shut off the gas on the morning of the 27th. We contacted them on the 27th and paid the bill in full and a $75 reconnection fee. They said they could not come out for 2 more days to cut the gas back on. They ...
Alagasco has disconnected my gas for $ 74.93. When I came home Friday evening I discovered that my gas was disconnected. I didn't receive any calls and no cut off notice was on my door. If I would have been contacted do you think I would have let them disconnect me for such a small amount. I think ...
All day appointment are ridiculous and unreasonable especially when a courtesy call back number is left and it dosent get used. It is hard to for a person who works day shift to have to take off their job for an all day appointment. Every other company I have dealt with has offered me a 3 or 4 hour ...
I paid the "past due" amount on my bill online because for some reason I do not receive statements in any form. My service was disconnected without warning on a Friday, when I got home & realized this I called & of course they were closed for the weekend. The emergency line person ...
We went to set up new service at our local Alagasco (Selma) only to find out they no longer have a customer service. They gave us a fax number to send our rental agreement and copy of our drivers license. No specific person to send it to, just fax it. I call about 30 minutes later to follow up to ...
My dad's bills was estimated because the meter reader worker was having lunch and talking on his celluar phone. Because he did not read the meter Alagasco charged my father almost $900.00 dollars plus his current bill. We settled this and this month it is the same an estimated bill eventhough he ...