I purchased a Dell 26 LCD TV. This was sent back several times and replaced due to a known defect. The last time I called was due to the fact this was defective as well. I was on hold and talked to over 30 people. Transfered dozens of time. I spent 11 hours (have documentation) on the phone. At the ...
I have tried time after time to get my dell computer as well as my dell 720 printer ownership transfered to myself only to have these request go unanswered by Dell because I don't know who the previous owner is or was. I feel that this is not fair to myself or anyone else who buys a dell computer ...
I had a problem with my computer and called Dell because it wouldn't start up, I contacted Dell tech support after being on the phone for no less than 2 hours which as the process went on became the norm. Anyway, the tech diagnosed the problem as being a bad motherboard and said I needed a new one. ...
Yes, we are a victim of Dell's poor ability to followthrough with their delivery dates. We ordered a laptop on Dec 6th and were told it would arrive Dec 19th. On Dec 19th we received an email stating that it would not arrive till Jan 6th. I called their notorious India branch apparently, and they ...
I have kept detailed notes of names, times, dates, conversations almost verbatum but will not post those details. Here is a general synopsis: Hours upon hours were spent asking for technical assistance from Dell Tech Support persons. I swear these Tech Rep's are either retarded or played the role ...
Dell sent me a game I did not order and told me their was nothing they could do. I spoke to a supervisor by the name of Lujay and he told me that theirs nothing he could do. After being on hold for 45 mintues no body help me. And all I wanted was the madden NFL that was advertise ...