We bought a computer in Dec and had a $200 rebate coming. I sent in all the paper work then for the past 2-3 months inquired thru email, always got the runaround. Now they say I'll get it in 6-8 weeks. I think 7 months is long enough. The customer service is horrendous, terrible, very bad... ...
We bought a computer over the phone from Dell and they did not send us the 4-in-one printer/copier etc. And surge protector we paid them for. They sent us the wrong speakers as well. Their employee took it upon herself to cancel our printer/copier and surge protector because she said it was too big ...
On December I Bought a computer system from Dell Computer Corporation, they also promise a $150 Dollars rebate, any way after sending numerous paper work (4 or 5) the answer was: Sorry the promotion you are enterin is now over, thank you for writing Dell bye! What a bunch of crooks! ...
The battery in my 2-year-old Dell notebook PC failed. I'm not complaining about that, as I am fully aware that batteries do not last forever. I'm complaining because when I went to Dell to purchase a replacement battery, I was informed that Dell sells the batteries only in 2-packs. A single battery ...
Purchased Dimension 2300 in mid November. I discovered that spelling checker did not work because they had installed Word Perfect and not MS Word. I did not know that MS Word was required to make the spelling checker work so I called Dell Customer Service and Tech support to see if they could do ...
You should think very carefully before purchasing a DELL Computer system. Read the consumer complaints, check Dell's DellTalk web site where their own customers discuss the poor customer service and multitude of problems they share throughout the product line. The hours you will spend on hold ...