In April (this year) I purchased a new heater (gas-fired hot water induced draft boiler) through Sears for close to $7,000.00. My family has, for over 40 years, purchased Sears products for our home and have used Sears for plumbing and other services also. During our consultation with a Sears ...
Purchase vacuum at Sears. Vacuum very hard to push on shag carpeting. Wanted to exchange the vacuum for a "higher" end model within a few days. Since we used the first vacuum, we would be charged 15% restocking fee, plus the difference of price. The first line of Sears return policy ...
Sears has certainly lost a customer this week. After reading on the Sears website about their purported customer service guarantee Price Match Plus I've reached the end of my rope. For those of you who do not know of this program (read Sears official statement on the program at Jsp? BV_SessionID=? ...
Had mower serviced 4/7/01. As part of the service, battery was replaced even though the old one had no problem. Since then, the battery has been replaced six/seven times. Last time, 8/15/01, new part was installed. I was told if this didn't work, the mower was going to have to be replaced. On ...
On 12-16-00, I brought in an ad obtained out of Jet Magazine, for that same week. The ad stated JVC VHS-C Camcord 2.5 LCD. Image stabilization, built in auto light, time base correction. #58930 Sale $179.99 When I told the clerk that I was interested in this particular camera, I was told that there ...
I purchase a refrigerator, a range and a dishwasher from Sears on 3/17/00 and to be deliver on 4/9/00. And I get a call on 4/8/00 at 11:45am Telling me my refrigerator can't be deliver because it got damaged. Now I have gave my old frig away because I'm thinking I'm going to have my new one the ...