DirecTv has double billed me just for changing the name on the account. Their customer relations are very poor, except when they are trying to sell you something. When you call their toll-free number, it would be easier to contact the President. ...
This company has overcharged us for a few years now, and no matter what I do, they will not refund my money. The men and women on the phones come up with the excuse that we need to unplug the phone line. I have had blocks put on my sets and still get charged for stuff that my kids could not have ...
Between June of 1999 and April I was a subscriber to Direct TV. I had 2 RCA receivers in the home, one in the family room and the other in the master bedroom. During that time I was receiving charges for many Pay Per View movies on the receiver in the master bedroom. Most of these were adult movies ...
DirecTV used my debit card in Sept. to take money from my bank account! I canceled my DirecTV service back in June, but today I received an overdraft notice from my bank that DirecTV had taken a payment of over $250! When I called DirecTV, they told me I still owed them the balance due on my ...
My friend told me about a TV program that could only be seen by satellite service. When DirecTV called and said that "they would be in my area," I called and asked if they knew about this particular program. The customer service person did not, and I told him, Ryan, that I only wanted to ...
Direct TV sent us cards in June 02 that didn't work. We both work full-time jobs and had to call after work (8:00 pm EST) for help. If you do the same, pack a lunch, because you're on hold for over 20 minutes. When you do get someone, all they do is send replacement cards that don't work either. ...