Direct TV charged me late fees on a bill I paid on time for several months, saying that they never received the payment. I sent them a copy of the cancelled check for the month in question and they still have not made things right. This was almost 6 months ago. My service was also turned off twice ...
Directtv is a joke. They lie at every turn and then become outraged when you discontinue service with them. I was told I would get local channels and 4 rooms free. First, there were no local channels, so I had to keep cable also for local channels. Then they charged for the "FREE" 4 ...
Directv's customer service is awful. Why is it that big companies staff their call centers with difficult people? Because they hope that if they are a pain to deal with, you will just go away. Example in point: DIRECTV. It's bad enough when you invite people to your house to watch a sports program ...
Since Nov I have been trying to get an overpayment on my account back from them. My account is closed. I was told at one time that I should have it by Dec 15th. On Dec 30th, I called again and they said they would rush it. I called again today, Jan 24th. I was told that the amount had been ...
I had unplugged my receiver because of a storm. After the storm, I plugged it back in and the signal was weak. I called tech support. She did not even ask me to try resetting the receiver, just said I needed a new receiver again. I said no way. The receiver had been unplugged, and my husband has ...
I, too, like the fellow from Tallahassee, FL, feel as though I've been ripped off for the cost of the NFL Sunday Ticket. I have been a Direct TV customer since 1996 and have purchased the NFL Sunday Ticket every year since then. This year, my subscription was automatically renewed, as Direct TV ...