I have been a client to this company for many years but for the last year they have taken my money and yet not granted me access to my credit reports on their website. They said one month ago they would contact me to give me access to my acct. And yet they lie over and over again but still take my ...
Signed up for a free 30-day trial and to get the free credit report. I originally went to TransUnion to get a free credit report. The website directed me to the TrueCredit site, with no indication there was an alternate site for a free credit report. I signed up for the free service, and I had to ...
I was charged $11.95 despite the fact that I cancelled well within the 30-day free trial period. I became aware of this charge only because there'd been recent credit activity. I called 800-493-2392 to cancel my account (again). I got the rep.'s attempt to keep my business. I ignored him, ...
This is a good tale of woe. I submitted a letter of dispute on two tradlines along with a letter from each the originating creditor stating the trade line should be deleted. Trans Union replied to my letter with a standard form indicating they investigated the disputed issue and found ...
The site has been down for 10 days, during which no one has been allowed to view or update their credit reports. IF, and only IF, you can get thru to customer service, you get a flat response that it is down, check again in 24 hours. Well, it's been a lot of 24 hours since the problem started. They ...
I ordered a free credit report from True Credit on the internet, knowing there was a ten dollar monthly fee that would be charged subsequent to the report. After viewing the report, I called to close account. I was given a confirmation number and thought all was well. The following month, I ...