We had the Verizon Fios service up until July which included cable, phone and internet. We cancelled the service and paid the cancellation fee. On 7/7/08, one of Verizon's employees came to pick up all of the equipment. In August, we received a bill for $104.99 stating that we still owed for a ...
Our daughter was in Kenya for 3 months and the phone bills were $1.50/min. So my wife called Verizon and they told her about their international plan. For $14.99, we would get 300 min. a month of talking with our daughter in Kenya. Our first bill was $162 in long distance fees. We cancelled the ...
After exhausting multiple contacts with Verizon Fios, the TV equipment installed in our home continues to malfunction. After meeting with their techs the problems remain. The tech usually says that someone will call in the next few days. This has happened time and again. No one ever calls. Verizon ...
After canceling my cable internet service because of escalating prices, I switched to Verizon internet service because of a "special" offer - first six months free with a year's service. All well and good; then the nightmare commenced with Verizon billing. When my first bill arrived, it ...
I upgraded my service with Verizon from Freedom Essential (phone, internet) to their Triple Freedom package in Dec. The agreement was for 2 years at $99 per month. I have had to call them 7 out of those 9 months. I was told there would be no Activation Fee, given that I was upgrading. I was charged ...
I ordered the bundle services through Verizon with the residential phone, DSL and Directv. Since I have bad credit, I had to pay a $200.00 deposit. Fine, I understood that and did that. I received a letter from Directv that my service would be official July 11 and I have had the satellite service ...