In July I purchased a vehicle in Houston, TX through a very reputable Toyota dealer. The salesperson gave me a list of several transport companies, including A-1 Auto Transport. I called 2 companies who told me they were unable to deliver to Paducah, KY (where I reside). I finally called A-1, who ...
Car was moved to a "terminal" prior to shipment where it sat without moving for 21 days in defiance of all advertising which cited the outside limit of wait at entry terminal of 7-10 days. This added at minimum 11 days to car rental costs. When car arrived it had been HEAVILY vandalized. ...
When I got my quote for my auto pickup, it was for the 28th of february, a monday, and there is a 2 day windown period for a pickup. It is now a week later and I still haven't gotten my car picked up. I called the company to ask what was going on. They gave me the same excuse, that the driver is in ...
I blew off A1's driver setting a pickup time with the dealership in Nevada, only to not show up until 2 business days later. I even civilly drove halfway across the county from our destination point in NC to meet the driver, after he got lost from a major thoroughfare. What I couldn't accept was ...
Hired A-1 to move a car for me. Company lied about actual time of delivery just to get my money. It later became clear they had no intention of honoring their promise of delivery within 2 weeks.in fact, they couldn't even pick up the car within two weeks! In response to my request for compensation ...
I have never dealt with a more unprofessional, uncooperative, rude, belligerent, arrogant, and threatening organization (subject A1 and Tony Taylor) in my life. After checking the BBB website after the fact, I now see there have been 34 formal complaints in the past 12 months and 52 in the past 36 ...