I fell into the same trap as alot of other people. Monitronics contract will auto renew at the end of its term, with no communications to the costumer that this will happen. I tried to end my contract two weeks prior to the end of its term. I was told I missed the deadline by two weeks (30 day ...
I had an alarm system installed in my mobile home in May by Monitronics/Safe Homes. My husband and I signed a two year contract. We were very happy with our service and never had any problems with customer service, UNTIL we sold our mobile home in October. I encouraged the couple we sold our MH to, ...
I spoke with a representative at your company in the end of July or first week of August. They gave me directions to cancel my contract, You will need to call by the end of September. I did that then I was transferred to 6 different people, in which nobody could help. Out of those 6 people only 1 ...
I am just another victim of Monitronics auto renewal rip off. I was promised when I purchased the system that the monthly payments would drop to 9.95 after the first two years. The payments didn't go down, they actually went up. I called and complained. Monitronics sent me a new contract for 15.95 ...
I, like many others on this website, am held hostage by Monitronics tactics of "automatically" renewing my contract and then not letting me get out. They did say I could "get out" if I paid for the rest of the contract term but I don't see how paying for a year and NOT getting ...
They told us we could cancel if we moved. We had to relocate for employment and on June 10th they said we could cancel for $10,000. Then on July 29th they said if we would have sent a letter in June we could have cancelled before the automatic renewal. They did not inform us during the June 10th ...