We bought a brand new house in July and had our security-system mounted in September. Whenever we closed the agreement we particularly requested about renewals. We were informed that no real matter what the agreements state, it's illegitimate in Florida to get a contract to become immediately ...
I fell into the same trap as alot of other people. Monitronics contract will auto renew at the end of its term, with no communications to the costumer that this will happen. I tried to end my contract two weeks prior to the end of its term. I was told I missed the deadline by two weeks (30 day ...
I had an alarm system installed in my mobile home in May by Monitronics/Safe Homes. My husband and I signed a two year contract. We were very happy with our service and never had any problems with customer service, UNTIL we sold our mobile home in October. I encouraged the couple we sold our MH to, ...
I am currently being harrassed by Monitronics for payment that they claim I owe them. On 7 we received a marketing phone call from a competing alarm system. We were told that our contract with Monitronics was ended and they would become our next security system for a lower rate. Monitronics refused ...
I spoke with a representative at your company in the end of July or first week of August. They gave me directions to cancel my contract, You will need to call by the end of September. I did that then I was transferred to 6 different people, in which nobody could help. Out of those 6 people only 1 ...
I am just another victim of Monitronics auto renewal rip off. I was promised when I purchased the system that the monthly payments would drop to 9.95 after the first two years. The payments didn't go down, they actually went up. I called and complained. Monitronics sent me a new contract for 15.95 ...