I have been a Monitronics customer for 7 years. My contract with them was up long ago. They state that I own my alarm system. I would like to switch to another monitoring company. Monitronics will not set my alarm system codes to default nor will they give me the codes, so the number that the ...
This company is a total ripoff! I was conned into a free alarm system (for a house I do not own) by Firstline Security. They then sold my contract to Monitronics. I moved and tried to get the new owners to take over the service. I have been paying for over a year that I have not lived in this ...
I have never felt so ripped off before by a company! They are b*tards that use your immediate need to gain them eternal fortune! 6 or 7 years ago, yes that long ago! They sucked my husband in at the door into buying their "FREE" alarm system. We had family circumstances out of our control ...
I moved from a home in Georgia in November. I sold the home in June. I sent a very nice letter in early June to THE ONLY ADDRESS provided, thanking them for their service, and to please cancel my service and send me a final bill, as I still had 6 months or so left on the 3 year contract. ...
I had used Monitronics for 5-6 years in California having the original system relocated twice during that period due to moves. My monitoring fees were always paid. On February 8 I called their Customer Service Dept to advise that I intended to move out of state and desired to cancel their service. ...
This company is not for your home security it is about making money and that is the bottom line. When I was on vacation a year ago my alarm went off. I was in Ten. But that did not matter. It was considered a 'false alarm' I was charged $60. NO amount of talking solved that problem In March of this ...