Phone: 8004479239
Found 67 reviews / complaints
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Monitronics
Aka natinwide security solutions deception. Fraud, junk equiptment failures, run arounds systems not manned 24 hrs as discribed and promised

I was persuaded to buy a security program system from a Door to Door salesman for Nationwide Security Solutions. It was expensive, but I thought that this Person was telling me the Truth about his company and their system. The first few months, it worked ok. I didn't find out for 3 months that I ...

Monitronics Security
Platnum protection continues to bill after cancellation of contract

I have been attempting to cancel a service with monitronics since June to stop in July. A couple of sales reps came to my door and sold me this security system and being a new widow, they took complete advantage of that. I was grieving, I had lost both my husband and brother within a 3 month ...

Monitronics International
Monitronics They just wanted me to sign Multiple year contracts for mistakes they made due to lake of training

I called Monitronics and explained to them that I wanted an upgrade for my security system. I talked to a customer service rep that in turn transferred me to a retention rep. They asked me what i wanted. I told them i wanted a keypad that was voice that would tell me what door or window was open. I ...

Monitronics
False advertising

A rep for first defence monitronics came to my home selling security systems. Told me that they are different than any other alarm company in the fact that their systems were monitered by the police department and not a security guard that would have to drive across town when i did have an incedent ...

Monitronics
Ruined my credit

I live in North Carolina. One day a monitronics sales person came to my home and talked with me about signing up for a home secuity system and I did. I had the systems for several years with no problem. I paid all my monthly payments and remained in good standing with them until I moved. I sold the ...

Monitronics
Senior Citizen not allowed to cancel service

I am a senior citizen on a fixed income. I accepted a three year contract with Monitronics in 2004.in the spring of 2007 and again in 2008 they tried to increase my monthly fee. I phoned and was kept at the original contract fee. However, the 2008 service rep told me I had to go to an additional ...