I was billed in Nov. 2005 $16.72 for services I NEVER ordered! I called in and cancelled these phone services on Dec. 22. I called 1/19/06 to make sure they had cancelled and was told, yes, I had cancelled, but it would take 2-3 billing cycles to do a credit back to my Verizon phone bill. I ...
SurfSafe Internet services showed up on my Verizon phone bill a couple of months ago. I have called SurfSafe and told them that I never ordered their services, therefore, they need to cancel. They don't listen. I also called Verizon & told them that I did not order SurfSafe. My current phone ...
I received my Verizon phone bill in October to find a charge of $29.90 from ILD Teleservices on behalf of Members Edge, LLC. I have never heard of either of these companies, and did NOT authorize this to be billed to my phone bill. ...
I received my current month Verizon bill and had a mystery charge for Optimum Voice Mail 1X Setup Fee. The charge was 15.74. The funny thing about this is that the package that I ahev with Verizon includes FREE voice mail. I have had no phone calls about upgrading my voice mail and have never even ...
Well I got RIPPED too!!! Noticed my phone bill had a new "service provider" under Miscellaneous Charges and Credits, SurfSafe Internet for $15.70. I have never heard of them and have authorized NO sevices to be provided by them! And who told BellSouth they could bill me for every tom dick ...
Just looked at my phone bill and there were 2 charges that i did not expect to find. $14.95 for vmail direct set-up and $17.95 for surfsafe inet monthly fee neither of which, did I sign up for. How can this be legal? The contact phone number was the same for both charges. I will not be able to ...