This is the letter that I wrote to Sears Dear Customer Service, Confirmation # 11160000334 order placed Nov. 16 sales check # 093221090390 Please note that this is a Sears outlet order After several attempts to resolve this order issue... I'm writing you because your team cant seem to call me back ...
Orderd a paper jamz guitar, drum and amplifier set and extended warranty online for my GRANDSON who is 7 with free shipping 11/20. They sent me a Barbie guitar instead. I called on 11/30and they weould send a call to pick it up in 2 days. So I unwisely reordered it with the assurance that I would ...
On June 15th I placed an order with Sears online for a king sized red cotton blanket and a red fleece throw paying immediately with PayPal. My order arrived on June 21st and imagine my surprise when my red blanket was a Navy blue floral print bedspread and my red throw was sage green. So much for ...
We purchased a ProForm CrossWalk 480 on May 25th (during the Memorial day sale for $400) via www.Sears.com, we were told that we could pick it up on June 6th of 7th. Then on May 27th we got an email "Sears Order Ready for Pick-up", well when we get ready go get it we get another email ...
I placed an order for luggage that my girlfriend had listed on her wedding registry. Sears was to deliver around Christmas time. They did not deliver. Now they will not refund my money. Although they acknowledge that there was no delivery, they will not refund my money. I have written at least 50 ...
I'm very disappointed with Sears customer service, so far I wasted much of my time on this issue and still didn't get a solution. I placed an order on 11/28 to buy a Kenmore dishwasher, then the price was dropped on 11/29. I called customer service on same day to get a price match, they told me the ...