Round 2 with these jokers. I called the sales department to upgrade my plan to a new one and was offered 400 minutes for the same price I am paying now, I will lose 150 min that's ok and the salesman also agreed to free text message for six months since my current service is bad. I could not resist ...
Greetings, I just cancel my account with Cingular Wireless. This is to inform you that Cingular Wireless cannot be trusted. Someone had managed to get through their illiterate operators and change my address on my account, and then he ordered a $200 phone on my behalf. Please notice that this is ...
Two months ago I bought a basic $39.99 plan at the local Cingular store in Elmwood Park, IL. I specifically asked what is covered by the plan and got detailed information, fully consistent with what Cingular advertised on their home page. When my first bill arrived, it was for almost three times ...
Cingular associated my account with an account that is not mine because someone tried to utilize my debit card to pay their account fraudulently now I cannot add money to my prepaid phone via credit card. Cingular wants a letter from my bank but the bank wont provide a letter because the debit card ...
Cingular sold Free2Go phone service which is being discontinued as of March 31. The final day to add minutes to this service was Dec. 31 but Cingular's computers would not accept the prepaid phone cards on either Dec. 30 or 31, both of which were weekend days, therefore no customer service rep was ...
First I called Cingular to complain about poor reception and was informed that this was probably related to the equipment I was using. Cingular issued me 3 new devices for 3 lines that had a problem, the 4th line kept the original phone. All 3 devices turned up faulty within a 3 month period. I ...