Cingular sold Free2Go phone service which is being discontinued as of March 31. The final day to add minutes to this service was Dec. 31 but Cingular's computers would not accept the prepaid phone cards on either Dec. 30 or 31, both of which were weekend days, therefore no customer service rep was ...
First I called Cingular to complain about poor reception and was informed that this was probably related to the equipment I was using. Cingular issued me 3 new devices for 3 lines that had a problem, the 4th line kept the original phone. All 3 devices turned up faulty within a 3 month period. I ...
I have asked for and paid for insurance on 2 phones for the past 3 years. Yet everytime I have a problem and call to have a phone fixed/replaced, they tell me I do not have insurance on my phones. THIS HAS HAPPENED THREE TIMES! After the 1st time this happened, I would call cutomer service once in ...
We first purchased our plan when Cingular was offering a military discount. When we filled out the paper work my wife completed the forms, thus the bill for the account was first in her name. This created many problems when I tried to collect on the military discount. I asked for my service to be ...
I have had Cingular as a cell phone carrier, for a few years. They have, needless to say, messed up on my bill twice, and this time it belongs here, on complaint. Please Read this, before you sign up with Cingular. I've liked Cingular Wireless in the past. I have no complaints with them, except for ...
I have been with Cingular Wireless for about a year now. I can not tell you how aggrevated i am that i am locked into a contract with these people when i feel they take advantage of their customers. First and foremost i pay 200.00 average a month for a family plan. I pay my bills every month and ...