I ordered some plants from them the first of April. They took the payment out of my credit card the first part of april. I still have not received my order. I called them the end of april to see what happened to my order. They said its ready to be shipped. I still do not have my plants. I ordered ...
I ordered $426.07 of plants and seeds and $118.72 worth of plants they sent were dead in the bags. They told me the plants were just dormant and that I should plant them to revive them. So I spent over 27 hours planting them and 3 months later they were still just as dead. Their policy is that they ...
I ordered $426.07 of plants and seeds and $118.72 worth of plants they sent were dead in the bags. They told me the plants were just dormant and that I should plant them to revive them. So I spent over 27 hours planting them and 3 months later they were still just as dead. Their policy is that they ...
Ordered $426.07 of plants and seeds and $118.72 worth of plants they sent were dead in the bags. They told me the plants were just dormant and that I should plant them to revive them. So I spent over 27 hours planting them and 3 months later they were still just as dead. Their policy is a refund if ...
Horrible customer service. Unhealthy plants sent in dried out, poorly conceived packaging. Unknowledgeable customer service representatives and poorly done return policy. I spent hundreds of dollars on plants and saw all the beautiful pictures of what I was purchasing, not what I received at all. ...
Basically In a nutshell, this company (Burgess Seed & Plant Co.), is in dire need of some internal restructuring of the company infrastructure, policy, and staff. I honestly have never been so indiscreetly disrespected by a company, and as a NEW customer none the less. A MONTH ago I placed an ...